Accor
Key facts
- Program: Accor Hera.
- What you pay: the same rate Accor publishes; the perks below are added at no extra cost.
- Included: Daily breakfast for two, hotel credit (USD 50 to USD 100), room upgrade, early check-in and more.
- Loyalty: ALL - Accor Live Limitless points and elite nights still earned.
Accor is a Paris-based hospitality group whose luxury brands include Raffles, Fairmont, Sofitel, MGallery and SLS; Accor Hera is its program for luxury travel advisors. WhataHotel!, operated by Lorraine Travel since 1948, is an authorized Accor Hera agency.
Accor hotels are bookable on WhataHotel! through the individual brand pages, with daily breakfast for two, hotel credit and room upgrade included. You pay the same rates Accor publishes; the amenities are added at no extra cost.
What you get when you book Accor with WhataHotel!
| Benefit | Detail | Availability |
|---|---|---|
| Daily breakfast for two | Daily complimentary breakfast for two guests per room, served in the hotel restaurant or via in-room dining. | Confirmed at booking |
| Hotel credit | Property credit typically valued at $50 to $100 USD per stay that can be used for dining at hotel restaurants, spa treatments, room service, or other hotel services. | Confirmed at booking |
| Room upgrade | Priority for one category room upgrade upon arrival subject to availability. | Subject to availability at check-in |
| Early check-in | Early check-in, on a priority basis, subject to availability. | Subject to availability |
| Late checkout | Late checkout, on a priority basis, subject to availability. | Subject to availability |
| Welcome amenity | VIP welcome amenity and personalized greeting letter from hotel management, setting the tone for exceptional service. | Confirmed at booking |
Some benefits carry conditions. See the fine print further down this page.
What is Accor Hera?
Accor Hera is Accor's program for luxury travel advisors, covering Raffles, Orient Express, Fairmont, Sofitel Legend, Faena, Banyan Tree, SLS, M Gallery. Reservations made by an Accor Hera advisor are booked at the hotel's published rate and include complimentary amenities such as daily breakfast for two and hotel credit, and they remain eligible for ALL - Accor Live Limitless.
Who should book Accor through WhataHotel!?
Anyone booking an Accor property on WhataHotel! at the published rate who wants daily breakfast for two, hotel credit and room upgrade included; travellers planning a multi-stop trip who want a Lorraine Travel consultant to handle the itinerary; ALL - Accor Live Limitless members, who keep earning on the same stay.
Is it cheaper to book Accor direct than through WhataHotel!?
No. You pay the same rates Accor publishes; the amenities are added at no extra cost.
Can the amenities be combined with Accor special offers?
Generally, yes. Accor Hera benefits apply on top of the public offers Accor publishes, when you book the offer rate through WhataHotel!. Combinability is decided per offer; the booking engine shows which rates carry the amenities.
Which Accor hotels can I book with these amenities?
Accor hotels are booked through their own brand pages on WhataHotel!, each with the same benefits: Banyan Tree, Fairmont Hotels, MGallery Hotels, Raffles Hotels, SLS Hotels & Resorts, Sofitel Hotels.
Do I still earn ALL - Accor Live Limitless points when booking Accor through WhataHotel!?
Yes. Reservations made through WhataHotel! earn ALL - Accor Live Limitless points, and elite benefits are honoured. Your ALL - Accor Live Limitless number is attached to the reservation and points are earned on the same stay, as published on the /collection/ program table.
Restrictions and fine print
- Room upgrade: Subject to availability.
- Early check-in: Subject to availability.
- Late checkout: Subject to availability.
Booking Accor direct vs booking with WhataHotel!
| Direct, standard published rate | WhataHotel! | |
|---|---|---|
| Room rate | Accor's published rate | The same published rate |
| Daily breakfast for two | Not part of the published rate | Daily breakfast for two, confirmed at booking |
| Hotel credit | Not part of the published rate | Hotel credit (USD 50 to USD 100), confirmed at booking |
| Room upgrade | Not part of the published rate | Room upgrade, subject to availability at check-in |
| Early check-in | Not part of the published rate | Early check-in, subject to availability |
| Late checkout | Not part of the published rate | Late checkout, subject to availability |
| Welcome amenity | Not part of the published rate | Welcome amenity, confirmed at booking |
| ALL - Accor Live Limitless points | Earned | Earned |
The direct column reflects the standard published rate without loyalty elite-status benefits; where Accor has a loyalty program, elite benefits apply to both columns.
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