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Shangri-La Hotel, Xi'an

Exclusive Complimentary Perks

  • A Room Category Upgrade at Time of Booking, subj to avails
  • Full Breakfast x 2 Daily
  • A $50 or $100 Hotel Credit*
  • Complimentary WiFi
  • Late Check-Out, subj to avail, upon Request

  • *The Hotel Credit will be $50-$100 OR 10% of average daily room rate, whichever is higher. Only one Hotel Credit per stay will be valid. The Credit can be redeemed for F&B at outlets operated by the hotel. The credit cannot be used toward the room rate or any taxes or banquet charges. If the credit is not redeemed in its entirety, it will have no cash value. Multiple bookings with back-to-back dates of stay at the same hotel will be considered one stay and only one credit will be applicable.

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Shangri-La Hotel, Xi'an?

The best way to book Shangri-La Hotel, Xi'an is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Shangri-la Hotels under The Luxury Circle Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Xi'an resort.


What amenities can I expect in my room at Shangri-La Hotel, Xi'an?

Guests can enjoy luxurious in-room amenities including dual voltage outlets (110V/220V), individual climate control, marble bathrooms with bidet, premium coffee maker, minibar, in-room safe, iron and ironing board, hair dryer, plush robes and slippers, full-length mirror, cable TV with movie channels, dataport connectivity, and soundproofed accommodations for ultimate comfort and convenience.


What dining options are available at the hotel?

Guests can enjoy four distinctive dining venues: Tian Xiang Ge for authentic local cuisine, Yi Cafe for international all-day dining, the elegant Lobby Lounge for light refreshments and beverages, and Siam Garden offering Thai specialties. Each restaurant provides a unique culinary experience to satisfy every palate.


What recreational facilities does Shangri-La Hotel, Xi'an offer?

Guests can enjoy a stunning 25-meter heated indoor swimming pool open year-round from 6:00 AM to 11:00 PM with lifeguard supervision, a fully-equipped fitness center, rejuvenating spa services with facials and massage treatments, relaxing jacuzzi, traditional sauna, and therapeutic steam room for the ultimate wellness experience.


What business and concierge services are available?

Guests can enjoy comprehensive business services including a full business center, computer and audio-visual equipment rental, photocopying and facsimile services, secretarial support, and conference facilities. Concierge services include 24-hour front desk, multilingual staff, tour arrangements, car rental assistance, currency exchange, laundry and dry-cleaning, room service, turndown service, and complimentary high-speed internet access throughout the property.


Where is Shangri-La Hotel, Xi'an located and what attractions are nearby?

The hotel is conveniently located in Xi'an's bustling Gaoxin Hi-Tech Zone, just 22 miles from Xian Xianyang International Airport. Guests can easily explore world-famous attractions including the Terra-Cotta Warriors and Horses Museum, Big Wild Goose Pagoda, ancient City Wall, Bell Tower, Drum Tower, Shaanxi History Museum, and FaMen Temple. The hotel is within walking distance of Century Ginwa and Golden Eagle shopping centers.


What are the hotel's policies regarding cancellation and children?

Guests can cancel reservations without penalty up to 6:00 PM local time, 24 hours prior to arrival. All reservations require credit card guarantee at booking and are held until noon the day following scheduled arrival if not canceled. Families can enjoy complimentary accommodation for up to two children 11 years and under when sharing existing bedding with adults, with complimentary rollaway beds available if needed.

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