Cairns, Australia

Shangri-La Hotel, The Marina, Cairns

An Insider's Take
'This waterfront sanctuary sits at the gateway to two UNESCO World Heritage sites - the Great Barrier Reef and Daintree Rainforest - making it one of the world's most uniquely positioned luxury hotels.' What's Special? The hotel features Australia's largest hotel swimming pool complex spanning over 2,000 square meters with cascading waterfalls and tropical landscaping. Its prime Marina location offers direct access to Great Barrier Reef tours, with helicopter pads nearby for scenic reef flights. The property's signature CHI Spa incorporates ancient Asian healing traditions in a serene rainforest setting.
WhatAHotel! Pro-Tip: Book a Coral Sea view room on floors 10+ for unobstructed sunrise views over the Coral Sea, and time your stay during stinger season (November-May) when the hotel's saltwater lagoons become the perfect swimming alternative to the ocean.
Don't Miss The hotel's exclusive reef pontoon experiences and the nearby Cairns Esplanade Lagoon - a massive public swimming facility just steps away. Take advantage of the complimentary shuttle to Cairns Central for shopping, and visit during turtle nesting season (November-February) for potential wildlife encounters along the nearby beaches.

Commentary Courtesy of Ai.

Exclusive Complimentary Perks

  • A Room Category Upgrade at Time of Booking, subj to avails
  • Full Breakfast x 2 Daily
  • A $50 Hotel Credit*
  • Complimentary WiFi
  • Late Check-Out, subj to avail, upon Request

  • For the perks to be applicable, a Two (2) Night Minimum Length of Stay is required. Checking Availability for a 1 Night Stay only, will render no results to select from although the hotel may have rooms available.

    *The Hotel Credit will be is offered once per stay. The Credit can be redeemed for F&B at outlets operated by the hotel. The credit cannot be used toward the room rate or any taxes or banquet charges. If the credit is not redeemed in its entirety, it will have no cash value. Multiple bookings with back-to-back dates of stay at the same hotel will be considered one stay and only one credit will be applicable.

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Shangri-La Hotel, The Marina, Cairns?

The best way to book Shangri-La Hotel, The Marina, Cairns is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Shangri-la Hotels under The Luxury Circle Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Cairns resort.


Where is Shangri-La Hotel, The Marina, Cairns located?

Shangri-La Cairns is situated along the marina in breathtaking Cairns, just a short boat ride to the Great Barrier Reef. The property is conveniently located 5.7 kilometers from Cairns International Airport and offers easy access to Cairns' abundant recreational activities including water sports, beaches, rafting, bungee jumping, river cruises, golf, and rainforest walks.


What amenities are included in the guest rooms?

Guests can enjoy well-appointed rooms featuring air conditioning, private balconies, marble bathrooms, complimentary bottled water, data ports with free wired internet and Wi-Fi access, in-room safes, hair dryers, minibars, color televisions with pay-per-view movie channels, direct dial phones including bathroom extensions, plush robes in selected rooms, soundproofing, premium toiletries, trouser presses, and alarm clocks with radio.


What dining options are available at the hotel?

Guests can enjoy The Backyard Restaurant, which offers an exquisite taste of Modern Australian cuisine. The Backyard features live entertainment Thursday through Saturday nights, along with a fine selection of wines, boutique beers, and handcrafted cocktails in a vibrant atmosphere.


What recreational facilities does the hotel offer?

Guests can enjoy a stunning outdoor swimming pool and children's pool (both open from 6:00 AM to 8:00 PM), an outdoor chess board, table tennis, and guided botanical walks led by the hotel gardener. Nearby golf courses include Cairns Golf Club (5km), Half Moon Bay Golf Club (15km), and Paradise Palms Golf Club (25km).


What services are available at Shangri-La Hotel, The Marina, Cairns?

Guests can enjoy 24-hour front desk and room service, concierge services, butler service, business services, complimentary high-speed internet connection, laundry and dry-cleaning services, massage services, multilingual staff, poolside services, tour services, turndown service, valet service, wake-up calls, wedding services, babysitting, and an Early Arrivals Lounge for convenience.


What are the hotel's cancellation and booking policies?

Reservations must be cancelled 24 hours prior to 6:00 PM local time on the day of scheduled arrival to avoid a one-night room and tax charge. All reservations must be guaranteed with a credit card at time of booking. A maximum of 2 children 11 years and under can share a room with adults and stay free, with complimentary rollaway beds available in most room types.


What attractions are near the hotel?

Guests can easily access the Great Barrier Reef departure terminal, Kuranda Village and Rainforest, Cairns Central Shopping Village, Cairns Esplanade and Lagoon, Reef Casino, Hartleys Crocodile Farm, and the Cairns Convention Center. Popular activities include ballooning, rainforest exploration, and white-water rafting adventures.

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