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Paradisus Playa del Carmen, La Esmeralda

Exclusive Complimentary Perks

  • A Room Category Upgrade Subject to Availability at Check-In
  • Complimentary Breakfast x 2 Daily
  • One 50 Minute Relaxing Massage, for a Maximum of two Adults, per stay
  • Free Internet Access
  • Late Check-Out, subj to avails. upon Request

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Paradisus Playa del Carmen, La Esmeralda?

The best way to book Paradisus Playa del Carmen, La Esmeralda is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of The Signature Collection. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Playa del Carmen resort.


What dining options are available at Paradisus Playa del Carmen, La Esmeralda?

Guests can enjoy an exceptional culinary journey with eight distinctive restaurants including TORI for Asian cuisine, CAPPELLA for fine dining, CIELO for rooftop experiences, NAOS for Mediterranean flavors, FLORA for fresh selections, CELSIUS for contemporary dishes, BLUE AGAVE for Mexican specialties, and THE LUNCH BOX exclusively for Family Concierge guests.


What room amenities are included at Paradisus Playa del Carmen, La Esmeralda?

Guests can enjoy thoughtfully appointed accommodations featuring air conditioning with individual temperature control, high-speed internet connection, cable television with CNN and remote control, in-room safe, minibar, coffee/tea maker, hair dryer, bathroom amenities, private balcony or terrace, work desk with lamp, direct dial phone with voicemail, and electrical adapters for international devices.


What suite amenities are available at Paradisus Playa del Carmen, La Esmeralda?

Guests can enjoy luxurious suite accommodations featuring full or partial kitchens with dishwasher, refrigerator with ice maker, wet bar, whirlpool tub, fireplace, separate living areas with sofa bed, multi-line phones, fax machine and printer access, interactive web TV, DVD/CD players, sterling entertainment systems, and premium bathroom facilities with bathtub and separate shower.


Where is Paradisus Playa del Carmen, La Esmeralda located?

Guests can enjoy a prime Caribbean location just 45 minutes from Cancun International Airport, steps away from beautiful beaches and Playa del Carmen's famous 5th Avenue. The resort provides easy access to attractions like Xcaret, Akumal, and Xel-Ha, plus world-famous Mayan archaeological sites including Tulum, Chichen Itza, and Coba.


What are the cancellation policies at Paradisus Playa del Carmen, La Esmeralda?

Cancellation policies vary depending on the specific rate and season selected. Guests should always review the rate conditions during booking to understand any potential penalty charges. Deposits may be required for special events and minimum or maximum stay requirements may apply based on the chosen rate and travel dates.

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