*The Room Category Upgrade within 24 Hours of Booking is still "subject to availability" & black-out dates even when the next category is showing available. This is due to forecast levels of occupancy which are controlled by the hotel. In effect, there will be occasions where the hotel will not upgrade the reservation within 24 hours of booking but will still honor the upgrade if it is possible at time of check-in. Upgrades from a non-suite, room category to a suite are not applicable. Neither are upgrades on a Villa Booking. applicable.
* The $100 Resort Credit is a "one time" credit per stay, which applies even when back-to-back reservations for a consecutive stay are booked. The credit is not valid towards the room rate, taxes, gratuities, resort fees, service charges, service fees, or 3rd party businesses at the hotel.
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