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| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
The best way to book Shangri-La Hotel at The Shard is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Shangri-la Hotels under The Luxury Circle Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary London resort.
Guests can enjoy luxuriously appointed rooms featuring climate control, complimentary WiFi and broadband internet, LED HDTV with cable channels, rainforest shower with heated towel racks, plush robes and duvet bedding, laptop-size safe, and a well-equipped workspace with ergonomic chair. Additional thoughtful touches include a coffee maker, bottled water, newspaper delivery, umbrella, and entertainment center for the ultimate comfort experience.
Guests can enjoy exceptional dining experiences across four distinctive venues: Ting restaurant offering contemporary cuisine, Lang for sophisticated dining, Gong providing an elevated culinary experience, and the Sky Lounge for drinks with spectacular views. The hotel also features an Artisan Deli for gourmet selections and 24-hour room service for in-room dining convenience.
Guests can enjoy a 24-hour indoor heated freshwater swimming pool (10.5m x 3.9m) with poolside services and loungers. The hotel features a fully-equipped 24-hour fitness center with exercise cycles, free weights, treadmill, and weight machines. Golf enthusiasts can access the nearby Dulwich And Sydenham Hill Golf Club, an 18-hole par 72 course located just 5 miles from the hotel.
Guests can enjoy comprehensive luxury services including 24-hour concierge and butler service, twice-daily maid service with turndown, 24-hour dry cleaning and laundry service, express check-in/out, and currency exchange. The multilingual staff speaks Arabic, Cantonese, English, French, German, Japanese, Mandarin, Polish, Portuguese, Russian, and Spanish. Additional services include baby-sitting, bell/porter service, doctor on call, and wedding services.
Guests can enjoy an prime location just across the river from London's city center, with easy 15-minute access via river taxi or Underground. The hotel is perfectly positioned near Borough Market, Tate Modern gallery, West End theatres, and three UNESCO World Heritage sites including the Tower of London, Maritime Greenwich, and Westminster Palace. London Bridge Railway and Underground stations are within a short walk, providing excellent connectivity throughout the city.
Guests can enjoy exceptional suite accommodations including the Premier Shard Suite (65-71 sqm) with butler service and separate bath and shower, the Iconic Shard Suite (60-87 sqm) offering landmark views with butler service, the Southwark Suite (125 sqm) on level 36 with panoramic views, the Westminster Suite (117 sqm) on level 37 with private chauffeur service, the London Suite (125 sqm) on level 38 with private chauffeur, and the ultimate Shangri-La Suite (188 sqm) featuring panoramic city views, separate dining area, and pantry.
Guests can enjoy flexible booking policies with most rate plans allowing cancellation by 4PM local time one day prior to arrival without penalty. Advance Purchase Rates are non-refundable with full deposit forfeiture if changed or canceled. Standard reservations require credit card guarantee and are held until midnight on the day of scheduled arrival. Children 11 years and under stay free when sharing existing bedding with adults.