Palmaia - The House of AiA
Exclusive Complimentary Perks
- A Room Category Upgrade, Subj. to Avails at Check-In
- Complimentary Full Breakfast for Each Guest Daily
- A $100 Spa Credit, Per Suite per stay**
- Free WiFi
- Late Check-Out, Subj to Avails upon Request
**The $100 Spa Credit is per Stay. Same applies even when multiple reservations are made for consecutive days that results in “back-to-back” dates. There will only a one-time, $100 Credit for the entire duration of any reservations for consecutive days.
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Palmaia - The House of AiA?
The best way to book Palmaia - The House of AiA is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of The Signature Collection. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Playa del Carmen resort.
What dining options are available at Palmaia - The House of AiA?
Guests can enjoy four exceptional restaurants and a food truck, each serving both plant-based and traditional dishes. LEK offers Mexican fine dining, MAR DE OLIVO features Mediterranean cuisine, UME presents Far Eastern fusion flavors, and SU CASA provides international beach bar dining. The EOLO Beach Club adds another distinctive culinary experience to your stay.
What spa and wellness facilities does Palmaia offer?
Guests can enjoy the Atlantis Spa nestled in the jungle, featuring holistic rituals and practices. The resort offers an Architects of Life program curated by an in-house Shaman, including cacao ceremonies, yoga, sound healing, and meditation. Additional wellness amenities include Avalon Beauty Lab, a 24-hour fitness center, and various rituals of sound that pay homage to Tulum's musical environment.
What recreational activities are available at the resort?
Guests can enjoy 700 meters of spectacular unspoiled beach, four infinity pools, two jacuzzi-style plunge pools, and sun loungers with Balinese sun-beds. The resort offers bike sharing, water activities and excursions, holistic fun children's activities run by certified Waldorf Educators, and curated musical experiences featuring deep beats that transport guests through sound.
What room amenities are included at Palmaia - The House of AiA?
Guests can enjoy 50-inch SMART TVs, high-speed Wi-Fi, fully stocked minibars, and 24-hour room service. Each suite features a Nespresso coffee machine, premium bathroom amenities with hairdryer, individual air conditioning control, premium bedding, bathrobes and slippers, nightly turndown service, laptop-size safety deposit box, private terrace, Bluetooth music network, and unlimited calls to Mexico, USA, and Canada.
What all-inclusive services does Palmaia provide?
Guests can enjoy comprehensive all-inclusive service including butler and concierge service, 24-hour in-suite dining, and waiter service around the pools and beach. The resort also offers private luxury transportation, spa services in the jungle, holistic rituals and practices, bike sharing, water activities and excursions, plus wedding and event planning services.
How do I get to Palmaia - The House of AiA from Cancun Airport?
Guests can enjoy a scenic 50-minute drive from Cancun International Airport. Follow the Cancun-Chetumal Highway 307 to Playa del Carmen, then enter the exclusive gated community of Playacar just south of Playa del Carmen. The resort entrance is conveniently located between Iberostar Tucan and Sandos Playacar.
What nearby attractions can I visit from Palmaia?
Guests can enjoy exploring numerous attractions including the archaeological sites of Tulum, Coba, and Chichen Itza. The resort provides easy access to Cozumel Island, Isla Mujeres, Holbox Island, the Sian Ka'an Biosphere Reserve, and the vibrant town of Playa del Carmen with its shopping and nightlife.