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Hotel Xcaret México
All-Inclusive Resort

Exclusive Complimentary Perks

  • A Room Category Upgrade Subject to Availability at Time of Check-in
  • Free Breakfast for 2 Daily
  • $100 Hotel Credit *
  • Free Internet Access
  • Late Check-Out, subj to avails. upon Request

  • *The $100 Hotel Credit is a one-time credit per stay even when multiple back-to-back reservations for contiguous dates are made. The credit is to be used towards dining, a spa service or a selected amenity valued at $100 or more.

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Hotel Xcaret México All-Inclusive Resort?

The best way to book Hotel Xcaret México All-Inclusive Resort is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of The Signature Collection. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Playa del Carmen resort.


Where is Hotel Xcaret México located?

Hotel Xcaret México is strategically located on the Caribbean Sea across from Cozumel Island on a semi-private beach, nestled among the best nature parks of Mexico. Guests can enjoy a location less than one hour drive from Cancun and Tulum, and just 10 minutes from Playa del Carmen's world-renowned Quinta Avenida for shopping and dining. The resort is conveniently situated 50 minutes from Cancun airport.


What dining options are available at the resort?

Guests can enjoy diverse dining experiences at five exceptional restaurants: Trajinera, HA, Cantina Los Faroles, Mercado de la Merced, and Xpiral. Each restaurant offers unique culinary experiences as part of the all-inclusive package, complemented by the resort's Gastro Night Bar for evening entertainment.


What amenities are included in the guest rooms?

Guests can enjoy luxury amenities in every room including a Nespresso coffee maker, minibar, safebox, beach bag and umbrella, vanity mirror, bathrobes and slippers for adults and kids, bathroom scale, smart TV, and iron with ironing board. Many suites also feature in-room whirlpools and private balconies with hammocks.


What recreational activities and attractions are available?

Guests can enjoy access to world-famous Xcaret parks including Xcaret, Xel-ha, Xplor, Xplor Fuego, Xenses, and Xoximilco. The resort also offers kids and teens activity programs, theater dinner shows, Xenotes and Xichen tours, plus on-site facilities including swimming pools, tennis court, gym, and wellness center. Nearby attractions include Isla Mujeres, Cozumel Island, and the historic Tulum Ruins.


What services does the resort provide?

Guests can enjoy comprehensive services including free wireless internet access, 24-hour business center and room service, lifeguard services, concierge with mobile app, VIP private airport transfers, kids and teens programs, babysitting upon request, and complimentary domestic and international phone calls in select room categories.


What is the resort's cancellation and booking policy?

Cancellation policies vary by arrival date and rate plan, with specific terms detailed in individual rate rules. A credit card guarantee is required at booking, with guaranteed reservations held until midnight on the scheduled arrival date. Children 5 years and under stay free when sharing a room with adults, while children 6-15 may incur seasonal charges.

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