Alila Mayakoba
Exclusive Complimentary Perks
- A Room Category Upgrade at Time of Booking*
- Complimentary Full Breakfast x 2 Daily
- A $100 Property Credit**
- Free Basic WiFi
- Late Check-Out, subj to avails upon Request
* The Room Category Upgrade which could be completed within 48 Hours of Booking is "subject to availability" & “black-out” dates even when the next category is showing available. This is due to forecast levels of occupancy which are controlled by the hotel. In effect, there will be occasions where the hotel will not upgrade the reservation within 48 hours of booking but will still honor the upgrade if it is possible at time of check-in. Upgrades from a non-suite, room category to a suite are not applicable.
** The Credit is a "one time" credit per stay, which applies even when back-to-back reservations for a consecutive stay are booked.
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Alila Mayakoba?
The best way to book Alila Mayakoba is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of ALiLa. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Playa del Carmen resort.
What dining options are available at Alila Mayakoba?
Guests can enjoy an exceptional culinary journey with five distinctive dining venues at Alila Mayakoba. Casa Amate offers refined Mexican cuisine, while Cocina Milagro presents contemporary regional flavors. For seafood enthusiasts, Tinta del Pulpo specializes in fresh ocean fare. VeganBar caters to plant-based dining preferences, and Sotavento provides beachfront dining with stunning views. Each restaurant offers a unique atmosphere and expertly crafted menus.
What attractions are near Alila Mayakoba?
Guests can explore numerous world-class attractions near Alila Mayakoba. The vibrant nightlife of Playa del Carmen's Quinta Avenida offers shopping and entertainment. History lovers can visit the ancient Mayan ruins of Tulum and the iconic Chichen Itza. Adventure seekers will enjoy the eco-parks including Xcaret's cultural experiences, Xplor's zip-lining and underground rivers, Xel Ha's natural aquarium, and Rio Secreto's stunning underground cave system.
What is the cancellation policy at Alila Mayakoba?
Reservations may be cancelled up to 72 hours prior to arrival without penalty. Cancellations or changes made after 4pm hotel time within 72 hours of arrival are subject to a one-night room and tax penalty. During the holiday period from December 19 through January 2, special terms apply with full prepayment required at booking and cancellation needed 60 days prior to arrival for a refund.
Does Alila Mayakoba allow pets?
Yes, Alila Mayakoba welcomes furry family members! Guests can bring one dog per room with a maximum weight of 50 pounds. The resort maintains pet-friendly policies to ensure both comfort and safety for all guests while allowing you to enjoy your luxury getaway with your beloved companion.
What are the children's policies at Alila Mayakoba?
Families can enjoy exceptional value at Alila Mayakoba, where children 11 years and under stay free when sharing a room with their parents. The resort accommodates up to 4 adults per room and welcomes families looking to create unforgettable memories in this tropical paradise.